Ontario Covid 19 Colour-Coded Reopening

Recently the Government of Ontario announced that they are planning to gradually move Ontario's public health units back to a colour-coded reopening framework. The emergency stay-at-home orders lifted for several public health units as of Tuesday, February 16th, except for the Toronto, Peel and York regions. Toronto will continue under the stay-at-home order until Feb. 22, and will most likely be placed in the Grey (Lockdown) zone after that. As we look ahead, we wanted to keep you updated and informed on our plans.

Colour-Coded Reopening Framework

Using Ontario's colour-coded reopening framework, we have made preparations for every zone we may potentially enter. The five zones under the COVID-19 response framework are Green (Prevent), Yellow (Protect), Orange (Restrict), Red (Control), and Grey (Lockdown). In creating this plan, we have kept your health and safety as the number one priority and will continue to do so as the circumstances change.

Learn more about how we are prioritizing your health and safety here.

Grey (Lockdown)

• No personal care services are permitted (this includes facials and aesthetics services)
• Visits with Regulated Healthcare Practitioners (ie. Naturopathic Doctors and Registered Acupuncturists) will continue as per usual
• Any visits that can be offered via virtual care is encouraged
• Retail at 25% capacity and curbside pickup will continue to be encouraged
• Self-Serve LED Lounge will remain closed

Red (Control)

• Personal care services, facials and aesthetics can resume with the use of specialized spa masks that cover the mouth and nose (these specialized spa masks will be provided upon arrival for your treatment)
• Visits with Regulated Healthcare Practitioners (ie. Naturopathic Doctors and Registered Acupuncturists) will continue as per usual
• Retail at 50% capacity (curbside pickup will continue to be encouraged)
• Self-Serve LED Lounge will reopen but will be limited to 1 person at a time

Orange (Restrict)

• Personal care services, facials and aesthetics will continue with the use of specialized spa masks that cover the mouth and nose (these specialized spa masks will be provided upon arrival for your treatment)
• Visits with Regulated Healthcare Practitioners (ie. Naturopathic Doctors and Registered Acupuncturists) will continue as per usual
• Retail can resume at 100% capacity with social distancing observed

Yellow (Protect)

• Personal care services, facials and aesthetics can resume without the use of specialized spa masks though they will be available for anyone that would prefer to continue to use one
• Visits with Regulated Healthcare Practitioners (ie. Naturopathic Doctors and Registered Acupuncturists) will continue as per usual

Green (Prevent)

• Personal care services, facials and aesthetics can continue without the use of specialized spa masks
• Visits with Regulated Healthcare Practitioners (ie. Naturopathic Doctors and Registered Acupuncturists) will continue as per usual